Refund Policy
Our policy on refunds for premium subscriptions.
1. Subscription Refunds
Engineity offers digital services and subscriptions. Due to the nature of our services, we generally do not offer refunds once a subscription period has begun.
2. Eligibility for a Refund
Refunds may be considered on a case-by-case basis under specific circumstances, such as accidental purchases or significant service downtime. To be eligible for a refund, you must contact our support team within 7 days of the transaction.
3. How to Request a Refund
To request a refund, please contact our support team via our contact page with your purchase details and the reason for your request. Our team will review your request and get back to you within 5-7 business days.
4. Processing Refunds
If your refund request is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.